Privacy policy

  • # Privacy Policy

    **Effective Date:** March 6, 2026
    **Last Updated:** March 6, 2026

    Thompson Codes ("we", "us", "our") operates payback.fragmod.com (the "Store"). This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from the Store.

    ## Information We Collect

    ### Information You Provide

    When you make a purchase or create an account, we collect:

    - Name
    - Email address
    - Billing address
    - Payment information (processed securely by Shopify Payments — we do not store your card details)

    When you submit a review, we collect:

    - Display name
    - Email address
    - Review content

    ### Information Collected Automatically

    When you visit the Store, we automatically collect:

    - IP address
    - Browser type and version
    - Operating system
    - Pages visited and time spent
    - Referring website
    - Device information

    This data is collected through cookies and similar technologies.

    ## How We Use Your Information

    We use the information we collect to:

    - Fulfill and manage your orders
    - Deliver purchased digital products via Filemonk
    - Send order confirmations and download links
    - Provide customer support
    - Analyze store traffic and improve our website
    - Prevent fraud

    We do not sell your personal information to third parties.

    ## Third-Party Services

    We use the following third-party services that may collect and process your data:

    - **Shopify** — ecommerce platform, order processing, and payment handling. [Shopify Privacy Policy](https://www.shopify.com/legal/privacy)
    - **Filemonk** — digital file delivery. Receives your email to send download links.
    - **Judge.me** — product reviews. Collects name and email for review submissions. [Judge.me Privacy Policy](https://judge.me/privacy)
    - **Google Analytics** — website traffic analysis. Collects anonymized usage data. [Google Privacy Policy](https://policies.google.com/privacy)

    ## Cookies

    We use cookies for:

    - **Essential cookies** — required for the Store to function (cart, login sessions)
    - **Analytics cookies** — Google Analytics tracking to understand how visitors use the Store
    - **Third-party cookies** — set by Shopify, Judge.me, and other integrated services

    You can disable cookies in your browser settings, but some Store functionality may not work correctly.

    ## Data Retention

    We retain your order information for as long as necessary to fulfill our legal and business obligations (tax records, order history, support). You may request deletion of your personal data by contacting us.

    ## Your Rights

    Depending on your location, you may have the right to:

    - Access the personal data we hold about you
    - Request correction of inaccurate data
    - Request deletion of your data
    - Object to or restrict processing of your data
    - Data portability

    To exercise any of these rights, contact us at the address below.

    ### For EU/EEA Residents (GDPR)

    We process your data based on: performance of a contract (order fulfillment), legitimate interest (analytics, fraud prevention), and consent (marketing, reviews). You may withdraw consent at any time.

    ### For California Residents (CCPA)

    We do not sell personal information. You have the right to know what data we collect, request deletion, and opt out of any future sale of personal information.

    ## Security

    We take reasonable measures to protect your personal information. All transactions are processed through Shopify's secure, PCI-compliant infrastructure. However, no method of transmission over the Internet is 100% secure.

    ## Children

    The Store is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

    ## Changes to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

    ## Contact Us

    If you have questions about this Privacy Policy, contact us via:

    - Discord: https://discord.fragmod.com
    - Store: payback.fragmod.com